More Voicemail Changes

[fluffybunny]

Hi,

 

Sorry to bug you on this, but the VBScript for the standard voicemail isnt as straightforward as I thought it might be and I need to do some changes.

 

I need to tidy up the front end in that if I have 1 new message the standard system says (on login) "You have 1 new messages" which sounds amateur-ish!

 

I would prefer it if there was 1 new message, the system plays a different file such as "you have 1 new message"

 

the file "...new messages" can be played for either 0 messages or >1 message.

 

Does that make sense?

 

Also, the vg.ini option to turn off the message waiting light only works if you set :

 

MsgLampOffTrigger=NONEWMSGS

 

If you set MsgLampOffTrigger=ONLOGIN , or MsgLampOffTrigger=ONLOGOUT the system never sends the code to turn the lamp off.

[SupportTeam]

I would prefer it if there was 1 new message, the system plays a different file such as "you have 1 new message"

You would need to make changes to the voicemail scripts themselves.

 

See the scripts in VG's \system\vm\ subdirectory.

 

(Make a backup copy of those scripts before you proceed with any changes...)

 

We can make the changes for you - send an email to sales@voiceguide.com with a list of required changes for a quote.

 

If you set MsgLampOffTrigger=ONLOGIN , or MsgLampOffTrigger=ONLOGOUT the system never sends the code to turn the lamp off.

Which version of VG are you using?

[fluffybunny]

I am using version 6.0.3179

[SupportTeam]

The voicemail scripts which ship with VG do not send the "Login" and "Logout" events back to VoiceGuide. This is fixed by adding these lines of code into the relevant places in the voicemail scripts (in the VBScript modules).

 

VG.Vm_Event iLineId, "LOGIN", sVmbId, "", "", ""

 

VG.Vm_Event iLineId, "LOGOUT", sVmbId, "", "", ""

 

Try placing attached file in VG's \System\vm\ subdirectory. The attached script sends the Login and Logout events, which should allow you to use the MsgLampOffTrigger=ONLOGIN and the MsgLampOffTrigger=ONLOGOUT options.

vmLogin.zip